Annually suits most commercial and industrial buildings, and it lines up with the periodic inspection your appointed LEW already has to do — EMA requires that annually for most installations, six-monthly for multi-tenanted buildings and condominiums. Thermography isn’t separately mandated by EMA, but it is the practical way to find developing faults a visual inspection can’t see.

Internationally, NFPA 70B became a standard in its 2023 edition and sets infrared intervals of twelve months for equipment in good condition, six for poor. Not Singapore law, but MNC clients and insurers increasingly reference it.

No — we need the opposite. A loose joint only heats up when current flows. Switch the board off and everything cools to ambient, so the scan tells you nothing. That is exactly what makes thermography worth doing: it’s one of very few diagnostic checks you can run without taking anything offline.

Heat from a bad joint rises with the square of the current, so a fault that’s dangerous at full load can look harmless at low load. We’ll always recommend running the board as hard as safely possible when we scan — it’s the best way to catch a real problem.

Load is something only you control, not us. If the board’s running light on the day, we’ll say so in the report — a clean result under light load is a lighter test, not a clean bill of health.

We do, and it’s included in the rate. Our own qualified technicians remove the covers, scan, and reseal properly. You’re welcome to walk with us — most clients do — but you’re not paying an electrician to hold doors open.

Your MSB is the site’s incoming main switchboard, priced on the first table. Everything else — additional MSBs, sub-boards, DBs, tenant TOU boards — sits on the second table and is priced on its own rated capacity. A 300A DB is $100 whether it sits beside a 400A MSB or a 6,400A one.

Easier still: send us your electrical single-line diagram. It shows every board and its rating, so we can count them and quote from the drawing alone — at no charge, and without setting foot on site.

Yes, and it’s the main reason clients come to us rather than a scan-only outfit. Two in-house Licensed Electrical Workers and a direct workforce, so rectification is quoted and carried out by the company that found the fault. Nobody has to re-explain the finding to a third party. You’re free to use your own contractor — the report is written to be actionable by anyone competent.

Level 1 covers collecting good thermal data under established procedures. Level 2 covers interpreting it — emissivity, reflected apparent temperature, load correction, severity classification — and taking professional responsibility for the diagnosis.

In practice it’s the difference between a folder of colourful images and someone telling you which three joints matter and what to do about them. Every CSE report is endorsed by a certified Level 2 Thermographer.

Insurers generally want a dated inspection by a certified thermographer, images and severity ratings per finding, and evidence findings were closed out. Our reports carry all three, and the $200 re-scan gives you the close-out evidence. Requirements do vary, so send us yours before the scan and we’ll confirm rather than guess.

Yes — solar inverter and AC combiner boards, EV charger supply boards, motor and pump starters, chiller panels, capacitor banks and changeover panels. Anything unusual, like a busbar riser or a large UPS, tell us and we’ll confirm whether it can be scanned and what it costs.